Order Management
What is order management?
Order management involves the tracking of orders from inception to fulfillment and managing the people, processes and data connected to the order as it moves through its lifecycle.
An integrated order management system
- Product information (descriptions, attributes, locations, quantities)
- Inventory available to promise (ATP) and sourcing
- Vendors, purchasing, and receiving
- Marketing (catalogs, promotions, pricing)
- Customers and prospects
- Order entry and customer service (including returns and refunds)
- Financial processing (credit cards, billing, payment on account)
- Order processing (selection, printing, picking, packing, shipping)
Complete inventory management
Whether you’re a distributor, a brand owner selling wholesale or a direct to consumer eCommerce business, proper inventory management is crucial to ensuring the efficient operation of your business. The inventory management system lets small business owners like you manage your inventory, orders, and customers from one place.